So Many Other Things

Afternoons

Brudine Veterinary Hospital
Ngunnawal Country / Charnwood, ACT

HOMEMORNINGSAFTERNOONSWEEKENDSCODA

Afternoons are a kind of reverse of the mornings: surgery, consultations, releasing pets after surgery, tidying up and looking after pets staying overnight for various treatments or recovery from surgery. Sometimes, there are emergencies. The practice officially closes at 6:00 pm but staff, customers and pets can often be there until later.

 

Dr Louise Grey, with son Fred, works part-time in conjunction with raising a young family. 5 March 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

 
 
Having children has changed the way I think about my job. To an extent, it was just a job before, it was a job I was passionate about but I would like to think that if something happened and I could no longer work as a vet, then I’d still find meaning and value in the act of doing some other career.

But for me, now, work is a relief. Children is the hard stuff, the challenging stuff, and going to work is easy, really easy compared to dealing with small people at home who have big emotions.

Clinics can be crazy work environments but, oh man, it is so organised compared to little kids.
— Dr Louise Grey
 

Dr Arianne Lowe with Lily, a Yellow-Footed Rock-Wallaby that’s one of the animals cared for at the TIDBINBILLA NATURE RESERVE where her work at the reserve's vet centre includes nutrition, surgery and education. 5 July 2018. Ngunnawal Country / Tidbinbilla, ACT.

Dr Gwen Shirlow and Nurse Kelsey Savage mid-surgery. 20 March 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Dr Louise Grey performs dental surgery to remove top and bottom incisors from a Netherlands Dwarf Rabbit. The rabbit is suffering from dental malocclusion, which means the incisors don't meet and can't grind against each other to retain their length. Without intervention, they can continue to grow into surrounding tissue and cause injury and infection. 28 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

 
 
I think I got into it because I loved animals but if it was just a love of animals as a sentient entity, I don’t that’s a sustainable way to stay a vet, because it would be too heartbreaking.

You have to move beyond the, ‘I really love the relationship that people have with their dog or cat or horse or rabbit,’ to the medicine side of it and the surgical side of it, the technical side of being a vet.

Because if what attracts you to the industry is a human-animal bond, you’re going to get your heart broken.
— Dr Louise Grey
 

Nurse Julie Marten (left) and Dr Karen Viggers perform surgery to remove anal glands from a dog. 23 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Dr Karen Viggers removes anal glands from a dog. 23 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Dr Karen Viggers (left) pops her head in to see how Dr Gwen Shirlow's surgery is going. The case was initially handled by Viggers but, since she is assigned to consultations today, Shirlow does the surgery. However, Viggers is curious about how the case is going and takes a look between consults. 8 March 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Dr Gwen Shirlow cleaning out a blockage. 8 March 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

 
 
 

Receptionist Kelly Haslop fields calls. 29 March 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Budgie is in for a checkup with Dr Arianne Lowe. 4 April 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

A stray has been brought in, which requires the practice to try to identify the dog. If unidentifiable - if the dog has not been microchipped, or the dog has been microchipped but the contact details are out of date, or the dog is not microchipped and does not have dog tags - the practice must organise with Domestic Animal Services (DAS) to pick the dog up. The practice had arranged for DAS to pick this unidentifiable dog up but the owner called to see if it was there just as DAS turned up. 6 July 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

 Emergency

13:59

Cosmo was found unconscious during regular observation for a suspected respiratory condition, moments before this photograph was taken. An immediate, whole-of-practice emergency response was unable to revive him. The cause of Cosmo's death could not be determined, which added to the heartbreak for his owner, Jane*, as it did for the lead vet in Cosmo’s case, for whom it took several months to reconcile. 22 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

* Jane's name has been changed for privacy

 
 
The staff tried their best to console me and provide a reason but really, without the ‘why’, no words would have made a difference that day.
— *Jane (Cosmo's owner)
It’s like one of those unexpected things, when you know an animal’s dying, you can expect it’s probably going to get euthanased, or its going to die or something like that, and you know it’s happening. When you get an unexpected death, it’s a shock. It’s like, you wonder, ‘Did I do everything right? Was it going to happen anyway?’ The fact that it’s unexpected can be a bit of a shock. That probably is one of the hardest things.
— Nurse Julie Marten
If there is something stressing you, or you’ve done the best you can and the animal still dies ... time, you get over it within time.
— Dr Karen Viggers
People that choose to go into professions involved with the care of people and animals share a common sense of humanity and whilst you know death is an inevitable part of these professions sudden and unexplained death leaves a mark. I could feel the sorrow in Brudine the day that Cosmo died and the struggle to explain to me why it happened.
— *Jane (Cosmo's Owner)

Bill Frost grieves the loss of Ziggy who has just passed away after a losing battle with a massive infection. 28 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

 
When I was younger, I was under the impression that it was more of a positive workplace. I mean, the workplace itself is positive, the people are positive, but the things they have to deal with aren’t always positive. And you have to see a lot of people suffering.

So I would suggest to anyone who was interested to try and do a work experience placement or something like that, to come in and see what it is they have to do each day.
— Receptionist Kelly Haslop
Something that I have learned is that love has no limits, that there are no limits to the number or type of animals a person can love or develop connections to. For most people, that experience is with a cat or a dog, but the same depth of love, and loss, also applies between people and horses, birds, rabbits, guinea pigs and reptiles.
— Dr Arianne Lowe
 

Dr Karen Viggers (left) uses a portable dental x-ray machine to image a dog's jaw. Dr Fiona Starr watches on. 9 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Dr Louise Grey (right) gives advice to Dr Grace Butler about suturing a fairly long incision. Butler, a new graduate in her first vet job, is performing her first major surgery, the debridement of necrotic tissue from a cat after a dog bite, which requires her to remove slabs of dead flesh must be removed and what’s left - about 8 jagged inches of skin - is stitched up. 24 January 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

 
 

Nurse Kelsey Savage in the midst of a busy day. 3 April 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

 
 
You are going to come into contact with the public, in rapid succession, boom boom boom, and everybody will have a demand on you. They don’t come in to say, ‘Hi, how are you going?’ They come in with a problem, every 15 minutes. Emotionally, to deal with that, you have to find ways of coping.
— Dr Arianne Lowe
 

Dr Fiona Starr on her way to perform a home euthanasia. 3 April 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

 

εὐθανασία (euthanasia): good death (from Greek)

εὖ (eu): well or good + θάνατος: (thanatos): death

WIKIPEDIA

 

After examining a young wild Galah brought in by a member of the public, Dr Louise Grey discusses with ACT Wildlife whether it is healthy enough to be rehabilitated by them. It is young, very ill and had lost a lot of body mass. Unfortunately, it ultimately has to be euthanased. 28 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

After analysing blood from Otis, Dr Fiona Starr suggests antibiotics to his owner, Jocelyn Bruemmer (middle), to rule out infection as the blood tests aren't conclusive of anything more nefarious. [Otis recovered]. 2 March 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Nurse/Groomer Maree Watt comforts Pheobe, a 15 year old who sadly is about to be euthanased. 22 March 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

For all the dignity veterinary practices try to provide animals in death, it is momentarily circumvented by the clinical need to place bodies in hygienic bags for storage and transport. It is understandable but generally remains unspoken, which helps staff keep the experience as dignified as possible for the owners even if they momentarily lose the ability to provide it to their pets. 6 July 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Nurse Kelsey Savage with a tattoo for her own dog who died earlier in the year. 27 July 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Kathryn Mattress (left) with Dr Jessica Winsall and Bailey. Bailey noticeably cheered Winsall up after she was equally noticeably down after having to perform two euthanasias earlier in the day, including one in the previous consultation. 15 March 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Dr Gwen Shirlow examines Anthony Rogers' new puppy, Brooklyn, before administering vaccinations. 27 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Practice Manager Bri Smith and her mum and Brudine co-owner Dr Deborah Williams have a management meeting. Smith started working in the practice by earning pocket money cleaning kennels as a very young teenager. 19 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

 
 
Success is not the key to happiness
Happiness is the key to success.
If you love what you are doing
You will be successful.
— Buddha [From a Sign in Brudine's Office]
 

Nurse Chelsea Rose (left), Dr Grace Butler (middle) and Head Nurse Stephanie Robertson. 19 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Shona and Michael with Violet, the greyhound they adopted from a rescue group. They spent two years rehabilitating Violet mentally and physically. It's a commitment level that seems to be shared by the majority of pet rescuers who visited Brudine. 28 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

 

Violet and Stitch, shortly after Violet was adopted. 8 April 2016.

We got Violet through Greyhound Rescue in Sydney about two years ago. We chose her because she was the only dog there that didn’t immediately try to take a bite out of our first dog, Stitch. She had only been with Greyhound Rescue for two weeks, and was still rake-thin, and covered in both healed and open sores. We don’t really know how old she is, or anything else of her history. Greyhound Rescue guessed her to be about two when they got her, but we now think she might have been as old as four.

She didn’t recognise anything other than meat as food at first, and it took a few attempts to get the hang of stairs. She had a habit of freezing when she was scared, which was most of the time. We didn’t work with any specialists, just with the help of the vet and some advice from the ACT Greyhound Support Network. I credit much of the work in teaching her to be a dog to Stitch. She’s always been the most affectionate dog, right from day one, and she’s greatly loved.
— Clients Shona and Michael
 

After being given a heartworm injection a few minutes earlier, Millie was administered another medication, this time orally, by Dr Jessica Winsall (left) and Dr Grace Butler. Hence Millie's muzzle has been removed. Despite staff efforts to keep her comfortable, Millie's fear overwhelms her. Winsall and Butler respond by temporary halting the treatment and instead trying calm and relax Millie. It isn't a surprise that some animals are uncomfortable at the vets but it is surprising more of them aren't. 15 December 2017. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Millie needs a heartworm injection but fears being at the vets. A muzzle is used as a practical form of protection for the staff that doesn't harm Millie, in case Millie's discomfort spills over into aggression. Mainly, Nurse Julie Marten focuses on making and keeping Millie as relaxed as possible while Dr Grace Butler administers the heartworm injection. 15 December 2017. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Nurse Julie Marten uses a refractometer to measure the specific gravity of a pet's urine, an imbalance of which could indicate a range of conditions. 21 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Dr Grace Butler removes a drip from a dog who had her eyeball removed earlier in the day, before the dog is picked up by her owners. 13 March 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Nurse Chelsea Rose takes a dog who had surgery earlier in the day back to his owners. 16 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Daisie is returned to her owner, Daniella Cecere, after being de-sexed earlier in the day. 6 April 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Nurses like Chelsea Rose (left), Kelsey Savage and Sian Watson, often also work in reception. 16 March 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Fun on reception. 21 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Receptionist Sorrel Nation signs off. 3 July 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Louise Dobson takes Harry and Rubi home. 3 July 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Claudia Male (right) and Jarrod Male, who operate the ACT's PET AMBULANCE SERVICES, load a dog in critical condition onto the ambulance with assistance from Brudine staff. The ambulance will safely transfer the dog to an after-hours/emergency clinic. Having a pet ambulance and after-hours/emergency clinics means daytime veterinary practice staff in the ACT to go home at a reasonable time after closing, which helps them rest and reduce the chance of burn-out. 21 March 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

 
 
I do appreciate the work/life balance of this job. Everyone here is really good at making sure you’ve have time off. Fiona [Dr Starr] gets very worried when you don’t have time off. After my time here, I can definitely understand why. If I was working like this all day, every day, I wouldn’t want to do it.
— Dr Grace Butler
 

Turbo stays overnight, and for the next several days, as he recovers from highly invasive orthopaedic surgery. 16 March 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Annual staff meeting. 17 January 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.

Dr Grace Butler (right) cooks dinner for Dr Jessica Winsall; Butler stays once a week at Winsall’s place near Brudine Veterinary Hospital to ease Butler’s commute from near Cooma that is almost 2hrs each way. It’s a chance for Butler and Winsall (supported by Winsall’s dog, Narla) to debrief. 21 February 2018. Brudine Veterinary Hospital, Ngunnawal Country / Charnwood, ACT.